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Delivery Information Delivery Information
Filtco fulfills orders from either US or UK locations, whichever best serves each respective customer. Filtco will ship using your designated carrier or the following shipping providers:
  • UPS to ship to US and Canadian destinations
  • Meachers Global Logistics in Europe
 
Shipping and handling cost per filter
  • anywhere in the U.S. via UPS is $ 25
  • anywhere in Canada via UPS is $ 35
  • Mainland UK is £ 15
  • Rest of Europe and is £ 45
  • Rest of World quoted separately
 
Filtco Filters are manufactured and packaged to be travel worthy.
  • Activated carbon media is tightly packed into chambers that prevent settling during shipment. The filter is sealed in a heavy-duty plastic bag, then a sturdy cardboard box.
  • Each filter is shipped with installation advice, a chemical adsorbancy guide and an in-service date sticker for your convenience.
  • Each order is shipped with a packing slip and returns advice enclosure.
 
Our shippers rely upon the information that you provide when ordering, so please be as accurate and specific as possible, including any notes that will help the delivery agent, such as building or dock numbers.
 
Tracking Order Delivery
 
Upon request we will send you an email when your order is shipped, notifying you of the shipper's tracking number and providing a link to the shipper's web site, so you can track your order.
  • Orders for filters shown in stock on the Filtco web site and received at a shipping location before 4pm local time are picked and shipped the day that the order is placed.
  • Orders placed later than 4pm are shipped the next weekday.
 
Taxes and Duties
 
Prices shown on the Filtco web site DO NOT include any sales taxes, duties or VAT's.
  • You are legally obligated to pay any Duty due for imports into your country.
  • Filtco is required by law to charge sales tax on items shipped to Florida addresses, unless the buyer has a trade account and has given proof of tax exempt status.
  • To establish a trade account, please contact Filtco
  • Orders shipped from our US warehouse to states other than Florida and destinations outside the US are not charged sales taxes or VAT's.
  • Orders shipped from our UK warehouse comply with sales tax and VAT requirements of the specific destination Country.
  •  
    Our shippers cannot deliver orders until Duties are paid. An administration fee may be added to the Duty by the shipper. Duties and administration costs are not refundable.